Marman Ltd is an owner‑run landlord providing small to medium industrial units in and around Cambridgeshire and Hertfordshire. We manage our sites directly and handle all enquiries ourselves.
For the purposes of UK data protection law, Marman Ltd is the data controller for the personal data described in this Privacy Policy.
You can contact us at:
Marman Ltd
Bencroft, Dassels, Braughing, Ware, SG11
2RW
Email: martin@marman.uk
Phone: 07887 500943
We collect and use personal data so we can respond to enquiries, manage potential or existing leases and keep our sites running safely and efficiently.
We may collect the following types of information:
- Contact details – such as your name, business name, email address and phone number when you contact us by phone, WhatsApp, email or through any enquiry form.
- Enquiry details – including which site or type of unit you are interested in, your space requirements, intended use and any other information you choose to provide.
- Tenancy and lease information – if you go on to rent a unit, we will hold information needed to prepare and manage a lease or licence, including correspondence, key dates and payment records.
- Technical and usage data – basic information about how you use our website, such as pages visited and time spent on the site. This may be collected using cookies and similar technologies.
- Communication records – copies of emails, messages, notes of phone calls and WhatsApp conversations so we have a clear record of our discussions.
We do not intentionally collect special category data (such as health information) or information about children. Please do not include this type of information in your enquiry.
We use the personal data we collect for clear, practical purposes connected with running and letting our industrial units. In particular we may use your information to:
- Respond to your enquiries about availability, pricing and suitability of units.
- Arrange viewings, follow up on conversations and keep you updated about relevant units.
- Prepare, agree and manage leases or licences for units you decide to take.
- Manage our relationship with you, including day‑to‑day communication, renewals and changes to terms.
- Arrange and record maintenance, repairs and site access where this relates to your unit.
- Keep basic accounting and tax records, including invoices and payment history.
- Monitor and improve our website, services and site security.
- Meet our legal and regulatory obligations, for example in relation to tax, safety and record keeping.
We do not use your data for unrelated marketing and we do not send bulk marketing emails or newsletters.
| Purpose | Lawful basis |
|---|---|
| Responding to initial enquiries and providing information about units. | Legitimate interests – we have a reasonable interest in answering your questions and promoting our units in a straightforward way. |
| Arranging viewings and following up on potential lettings. | Legitimate interests and, where you ask us to take steps towards a lease, taking steps at your request before entering into a contract. |
| Preparing, agreeing and managing leases or licences for industrial units. | Performance of a contract and taking steps at your request before entering into a contract. |
| Managing our relationship with existing or former tenants, including communications about the site and your unit. | Performance of a contract and legitimate interests in managing our properties effectively. |
| Keeping financial, tax and compliance records. | Legal obligation – we are required to keep certain records for tax and regulatory purposes. |
| Maintaining site safety and security, including monitoring access and incident records. | Legitimate interests in keeping our sites secure and well managed, and legal obligations where applicable. |
| Monitoring and improving our website and services. | Legitimate interests in running a practical, user‑friendly website. |
We do not sell your personal data and we do not pass it on to third parties for their own marketing.
We may share your information with carefully selected third parties where this is necessary to run our business and manage our industrial sites, for example:
- Professional advisers such as solicitors, accountants or surveyors.
- IT, hosting and communications providers who help us operate our email, website and document storage.
- Maintenance contractors and other suppliers who may need limited information to arrange works at a site or unit.
Where we use service providers, we aim to share only what is needed for the task and we expect them to keep your data secure and confidential.
We may also need to share information where the law requires it – for example with tax authorities, regulators or law enforcement – or where this is necessary to protect our rights, property or safety, or that of our tenants or others.
We keep personal data only for as long as we reasonably need it for the purposes set out in this Privacy Policy, including for any legal, accounting or reporting requirements.
In general:
- Initial enquiry records are usually kept for up to 2 years, so we have a clear history if you come back to us or if a unit becomes suitable for you.
- Tenant and lease records are typically kept for the duration of the lease and for a number of years afterwards, to meet legal, tax and insurance requirements.
- Basic website usage data is usually held for shorter periods, often in an aggregated or anonymised form, to help us understand how the site is used.
We may keep information for longer where necessary in connection with a dispute, investigation or to comply with a specific legal requirement. When data is no longer needed, we aim to delete it or anonymise it securely.
Like most websites, this site may use small text files called cookies and similar technologies to make the site work properly and to help us understand how it is used.
Cookies we may use include:
- Essential cookies – needed for basic site operation and security.
- Analytics cookies – to collect anonymous or aggregated information about how visitors use the site, such as which pages are visited and how long is spent on them.
You can usually control cookies through your browser settings, for example by blocking certain types of cookies or receiving alerts before they are set. If you block essential cookies, some parts of the site may not work correctly.
For more detail about the specific cookies used on this website, please refer to our separate Cookie Policy if provided, or contact us using the details below.
If you have any questions about this Privacy Policy or how we handle your personal data, or if you would like to exercise any of your data protection rights, please contact us.
You can reach us by:
- Emailing martin@marman.uk
- Calling 07887 500943
- Writing to: Marman Ltd, Bencroft, Dassels, Braughing, Ware, SG11 2RW
We aim to respond to privacy‑related enquiries as promptly and straightforwardly as we can.
If you are unhappy with how we collect or use your personal data, we would encourage you to contact us first so we can try to resolve the issue directly.
You also have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection. Details of how to contact the ICO are available at www.ico.org.uk.
If you are based outside the UK, you may have the right to complain to your local data protection authority.